Privacy Policy

Commitment of our online pharmacy to individual privacy

The privacy of the individuals, with the inclusion of the clients, staff members, as well as the business partners, is of the utmost importance of our pharmaceutical company. This is including all kinds of information or opinions that are collected and recorded by us, and the ones that could reasonably be utilised as a part of your identity. Our company holds adherence to the national privacy principles as well as the Privacy Act.

This document will be setting out all the policies for the management of personal information across all the distinctive business operations that we have in our country and other areas of the world. Our organisation has already appointed a privacy officer, and customers can get in contact with the details mentioned below.

We want all our clients to know about that we may be collecting, using, sharing, and keeping all the information about them, along with the availability of the choices.

While providing the products or services to the clients, we may be requiring some additional details about the manner in which we will be using the personal information.

The privacy policy is applicable to our Apex Generic website as well as the services that may be running on the dedicated services, phones, tablets as well as other devices. However it is not holding applicability to the sites listing their own privacy statement.

Since our organisation keep on amending the privacy policy from time to time, it is recommended that you keep on checking the existing version holding availability. In case we will be making any changes to the privacy policy, it will be instantly updated on the website.

Purpose

This is setting out the approach of our online pharmacy for ensuring 100% compliance with all the relevant data privacy, security, legislation as well as regulations.

Nature of information that our online pharmacy collects

The category of information collected by our pharmaceutical company is dependent upon the products/ services that you will be using & the manner in which you will be interacting with the pharmaceutical firm. The category of the personal information collected and upheld about the customers may include:

• Identification of the information like the name, customer date of birth
• Contact details like address, email, telephone, mobile number, financial information pertaining to the bank account, or other payment details
• Record of the employee that is containing their personal information like location, emergency contact numbers, travel details & right to work information.
• For all the employees, the personal information will be collected in the records while utilising Apex Generic systems as well as devices for personal utilisation
• Information about usernames and passwords created by the customer while registering the account on our website
• Record of the communication with the users through telephone, email, text, online chat, or in person Communications

What is purpose of information collection by our company?

• In most of cases, our company is collecting, holding, updating, and using the personal information about you (clients or employees), in relation to the functions and the activities in order to establish, manage, and administrator all the products and services delivered by us. 
• Everything is done while complying with the legal as well as regulatory obligations. 
• Our organisation will also be using, storing, and processing information about the clients for providing, understanding, improving, and developing the services of our company. 
• And also for the creation and maintenance of a trustworthy and safe working environment.

Our organisation is liable to use and disclose user information for specific purposes like:

• Providing requested solutions to the user, for billing of the services and collection of overdue payments
• For facilitating the access as well as the usage of Pharmaceutical services
• For operating, protecting, improving, and optimising the Pharmaceutical services and experiences
• For performing Data Analytics and carrying out research
• For sending the services/ support message to the users, like updates, account notifications, and security alerts

In what manner information is collected?

The personal information collection is subjected to the contractual requirements that our organization may be having with the users. This is pertaining to the prescription/ imposing additional safeguards/ higher standards. As our company will be collecting the personal information directly from the users/ or from the use of the services. And this is in responsiveness to the direct mail, email, forms, everything that users complete and submit to our website or while having dealings with us.

Our organization may be collecting the personal information through third parties, like:

Any third-party business entity, providing commercial financial information

• Market research organizations
• Other credit providers
• Any individuals authorized by users/ customers- professionals like lawyers, accountants
• Referees- in case you provide our organization someone's name as a reference
• Information from the publicly available sources

How our organization Store information?

As per the contractual requirements that our company is having with you, prescribing/ imposing any additional safeguards/ high level of standards, our company will be storing the personal information. And everything in combination with the secure computer storage facilities, files that are paper-based as well as in other record formats.

Collecting solicited personal information

• As per the privacy legislation, the personal information collected about users may be solicited/ or fall in the category of unsolicited
• The online pharmacy is considered to be having solicited personal information. This is under the condition of explicitly requesting another individual/ entity to extend personal information. Or taking the active steps for collecting personal information
• Unless and until the exceptional case is applicable, our online pharmacy, Apex Generic, will be collecting the sensitive information where the specified conditions and situations are met and there is also consent of the individual.
• Unsolicited personal information collection, as per the privacy legislation, unsolicited personal information is the one received by the online chemist. This is where the specific entity has not adopted active steps for information collection.
• In case of the collection of personal unsolicited information, our organisation must be in a position of deciding whether it could have information collection as the solicited personal information or not

About Apex Generic Privacy Policy

Our pharmaceutical company will be updating its policy, as well as the privacy policy, on a regular basis. The latest of version is already published on our website, and users can also check out the print privacy policy at our office or by contacting us through email, call, or text message!