Terms and Conditions
This website is owned and operated by Apex Generic Pharmaceutical Company.
All the terms and conditions are applicable when you will be using our website. And this will be including the information, tools, as well as services available on our E-Commerce platform. The terms and conditions also include the privacy policy that can be viewed in a separate section on our website.
Terms & Conditions of our online pharmacy
- In case you will be purchasing the products through the website, the additional product purchase terms will be applicable to the customers.
- Our organisation will be reserving the right for addition, deleting, or alteration of the terms. This is because of the frequent alteration in internet technology, as well as the laws that are applicable.
- As such, the user should check all the terms and conditions pertaining to the changes that may be incurred from time to time.
Information on website
Although each every effort is made for ensuring that information on the website is up to date. This is with accuracy as much as possible; you should acknowledge while agreeing that our organisation is not guaranteeing:
- The E-Commerce platform will be devoid of any errors or defects
- The website will be accessible during all times
- Whatever message the user will be sending through the site will be delivered promptly/ or if there is delivery of the message at all
- The information that you will be receiving/ supplying through the website will remain highly secure/ confidential
- Any kind of information extended through the website is completely accurate or updated
- Our company is holding the sole right of changing any kind of information/ functionality on the website. And everything is done by updating the website content/ information at any time without prior notice. And this also includes the description about our products and other content posted on the website.
- Our organisation is not undertaking any obligation for updating, amending, or clarifying information on the site, in exception for the information which is required legally.
Intellectual property rights
- The website and whatever material is posted on our E-Commerce portal, for example, text, logos, designs, icon images, download software costing, or any other type of content, is a part of the intellectual property owned by our company.
- And this means we have the trademarks, copyrights as well as the proprietary information on our intellectual property.
Third-party links
- The website is embedded with links to other third-party sites, and these are not the responsibility of our organisation.
- Our company has no control over the information posted on the linked third-party sites. And we don't hold responsibility for the same.
- The inclusivity of any linked third-party site on our website does not imply the approval or endorsement of the linked E-Commerce platform.
Comments as well as feedback
In case the user will be sending any of the comments, feedback, submission, or any kind of planning, proposal, or material by any means, this entails that you are agreeing upon:
- The user is using the comment for any specific purpose, without restriction
- Shall not be undergoing any obligation to
- Not maintaining any comment in confidence
- Paying compensation for any kind of comment
- Being responsive to comments
Liability limitation
- The website, as well as the content on the E-Commerce platform, is provided with the availability for utilisation by user. This is without any kind of Representation/ warranties, or conditions of any specific nature- express or implied.
- However, the class does not holding limitations to any warranties provided to the user with regard to the product purchased terms or under any kind of consumer law holding applicability. This is with respect to the Purchase of the products through the website.
Description of products and colours
- Our company has put the best efforts into displaying the information and colour of all our medicines and other Healthcare products as accurately as possible.
- As our organisation is relying on the information extended to our team by the suppliers. And because the colours that the user is going to witness is depending upon the nature of your monitor.
- We don't hold the responsibility for the accuracy of the display of your device.
- The product weights mentioned on the product description on our E-Commerce platform entails to the net weight of the product item. And this is not including the weight of packaging material.
Errors and inaccuracy correction
- Our company makes each and every reasonable of effort for presenting accurate information on the website.
- As it might comprises of typographical errors/ inaccuracies and is not hold completion or existing the information.
Indemnification
- The user shall indemnify, while holding us, employees, agents, directors, managers, as well as other shareholders, not holding the responsibility of any kind of damage/ losses, or expenses.
- This is in connection with the third-party claim, demand, or any kind of action brought forward against any of the parties making allegations that you have breached to the terms and conditions.
Limitation of liability
- Our company is not making any kind of representation/ warranty of any nature, whether it is express or implied.
- This is as per the operation of our E-Commerce platform or information/ content, material, products, graphics, whatever is included on our website.
- And the user expressively agreed upon that he or she is using the site at their own risk.
Payment terms
- The customer is required to make the payment in accordance to all the relevant details posted on the website.
- As the medicines and other Healthcare items will not be dispatched and delivered to the client unless and until the full payment is made.
- There is applicability of the processing fee while making credit card payments
Enquiries
In case you will be requiring assistance or customer support for your order or parcel that you have received, you can simply get in touch with our team either through email, text or call.
In case you have queries or concern regarding our terms and conditions, then you can simply write a message on our email.



